If your account has been marked as a Pattern Day Trader and you believe you are eligible for a reset, please contact MEXEM Support directly.
When contacting MEXEM Support, please include your account number and confirm that the request relates to a Pattern Day Trader reset. The request will be reviewed based on the applicable PDT rules and account eligibility.
Please note that a PDT reset is not always available. If your account is not eligible for a reset, or if the reset option is not available, the account may remain subject to Pattern Day Trader restrictions.
Pattern Day Trader rules may restrict trading activity in margin accounts that execute four or more day trades within five business days, where those day trades represent more than 6% of total trading activity for that period.
If you are unsure why the restriction was applied, please contact MEXEM Support and provide the exact warning or restriction message shown on the platform.
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